Jon Glynn at (414) 431-8336 or (262)432-2335. Condominium Management Our mission in condominium management is to meet each property's particular requirements, provide unparalleled service to its residents, and maintain and enhance its value. In the process, we are sensitive to the fact that where and how people live is a powerful and complex emotional issue, and to the necessity of balancing the Board of Directors' objectives, as a client, with those of the individual resident/owners. Proactive Management, Emphasizing Value and Client Satisfaction We see the client's interests as a combination of these management-related points of view:
Our focus on client satisfaction starts with identifying the unique style and character of each property. We then tailor our services accordingly. As we integrate the three management functions to achieve our clients' goals, our approach is not just responsive, but proactive. Responsiveness is obviously essential to successful management, but anticipation is the mark of professionalism. We have developed comprehensive techniques for controlling every aspect of management and for effective deployment and supervision of our staff, to ensure that the objectives are met. We work with the Board to establish an annual operating and capital budget and the common charges needed to balance it. We will create a 5-year plan, to be undated annually, which identifies, anticipates, evaluates and prioritized the short- and long-term needs for the building within the three responsive management areas. Accounting and Financial Services Accurate and timely financial reporting and control are essential to efficient building operations. Glynn Real Estate's accounting system is supported by the most sophisticated in-house computer system in the industry. Services include budgeting, close monitoring and control of accounts payable and receivable, thoroughly bank reconciliations, detailed financial and operational reporting and investment of funds, among others. Glynn Real Estate Services produces annual budgets for each property. The ultimate product of successful property management is the satisfaction of resident owners. Our management team and staff know that prompt, caring and careful service, courteously delivered, is the basic ingredient of good client relations. Ours is a service business, in which success depends on effective communication with the client in both directions. We know the importance of listening and view complains as opportunities and recognize that complaints, no matter how they may appear, are serious to those who make them and must be handled accordingly. |